HP LAPTOP SERIES WITH EXTENDED SERVICE PLAN

 

HP has extended the service options for a long list of laptops.  Check to see if you model is here and call HP about repairs. 

The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:

• The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
• There is no video on the computer LCD panel or external monitor.
• The notebook has no power and no active LEDs.
• The notebook does not start.
• The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
• The notebook issues a single beep during boot indicating no power.
• The external monitor functions but there is no image on the notebook LCD panel.

Service enhancements and free shipping

• Free shipping
  If your notebook needs to be returned to HP for repair, the shipping costs are free. HP will immediately send you a postage paid container in which to send in your computer, and we will pay the return shipping.
• Post-service warranty
  After HP repairs your notebook, you will continue to be covered by the HP Limited Warranty Service Enhancement program for 24 months after the start of your original standard limited warranty, or 90 days after receiving your free repair, whichever is later.

Service

After HP receives your notebook PC, HP will use its best efforts to repair and ship your notebook to you within 10 to 14 business days.

Contacting HP

To contact HP in North America call 1-866-671-7362 from 6:00 am to 11:00 pm MST, 7 days a week.

Click here or paste the following link in your browser.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&dlc=en&cc=us&lang=en&product=1842189

Water & Toys. Kody’s Perfect day.

Kody enjoys his pool and toys.

Battery Recall – HP & Compaq laptops

The following models have battery issues which can overheat, rupture and catch fire.

HP and Compaq Notebook model numbers

You can call HP at (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday to check your model and arrange for a replacement.

Scramble Virus

YUCK this one is SUPER BAD. A RELOAD is probably in your future. Spreads via network, flash drive – ugly.

Ribbon Cutting

May 5, 2009

Ribbon Cutting & Cinco de Mayo – Today May 5, 2009

Please join Your Computer Friends for a Ribbon Cutting Ceremony of our new location on Oleander, just up from the Independence Mall. We will have give-a-ways, food & a photo opportunity. Last month we celebrated our 3rd year in business and this month we officially mark the new location which we plan on being in for a long time to come.
We will leave the shop at Five O’clock and head downtown to Firebelly Lounge to grab some dinner and enjoy networking and socializing in a relaxed fun venue. Firebelly Lounge is a pleasant surprise with an outdoor patio, pool tables, plenty of space to mingle and a great selection of good food. There are plenty of choices on the menu, Mexican Themed and otherwise.
I really hope your schedule allows you to get out and play on a school night!