Off Site Backup – Why we use a Data Recovery Company

July 7, 2009 by yourcomputerfriends

The biggest hurdle in using an off-site backup system is getting the data back – HOW you want it, and WHEN you want it.  Otherwise, what is the point?  Your Computer Friends found this interesting article about two of the popular companies offering off-site backup and further illustrates why we DON’T use them!  Our off-site back up solution is provided by a vendor who does Data Recovery.  Who else is going to understand the need for Data HOW AND WHEN you need it!  Customer support is also top notch!  Call us if you need an off-site Data Encrypted backup plan for your Small Business. 

See full story:  Source Tech Republic.com

  http://blogs.techrepublic.com.com/datacenter/?p=1186&tag=nl.e103

HP C8180 INK JET ERROR MESSAGE

July 6, 2009 by yourcomputerfriends

Here is the fix for C8180 ink jet print error message:

Without turning off the product, disconnect the USB cable from the rear of the product.

Remove the cartridges from the product.

Wait for the ‘ Insert Cartridges ‘ message to display on the control panel.

Disconnect the power cord from the back of the product.

Wait 60 seconds.

Reconnect the power cord. If the product does not automatically turn on, press the Power button

Reinsert the cartridges, and then close any open doors on the product.

If you receive a prompt to print a calibration page, do so.

Reconnect the USB cable to the rear of the product, and then try printing again.

Marsh Oaks Day 2009

June 27, 2009 by yourcomputerfriends

Your Computer Friends enjoyed being part of Marsh Oaks Day.  Here are some pictures of the event.

Take your Dog to work day – how fun!

June 26, 2009 by yourcomputerfriends

Kody Hanging out At Work

HP Ink System Error messages

June 20, 2009 by yourcomputerfriends

If your HP printer has an “Ink System Error message, try this. Hold the OK, Cancel, Black & Color buttons down on your printer while shutting it off. Wait until it shuts down completely. Turn back on and repeat. You may have to do this 2 – 4 times to get it to work. Cheap and worth a try.

HP LAPTOP SERIES WITH EXTENDED SERVICE PLAN

May 31, 2009 by yourcomputerfriends

 

HP has extended the service options for a long list of laptops.  Check to see if you model is here and call HP about repairs. 

The following symptoms apply to the dv6000, dv9000 and v6000 series notebooks:
  • The notebook does not detect wireless networks and the wireless adapter is not detected in the Device Manager.
  • There is no video on the computer LCD panel or external monitor.
  • The notebook has no power and no active LEDs.
  • The notebook does not start.
  • The battery charge indicator light does not turn on when the battery is installed and the AC adapter is connected.
  • The notebook issues a single beep during boot indicating no power.
  • The external monitor functions but there is no image on the notebook LCD panel.
Service enhancements and free shipping
  • Free shipping
    If your notebook needs to be returned to HP for repair, the shipping costs are free. HP will immediately send you a postage paid container in which to send in your computer, and we will pay the return shipping.
  • Post-service warranty
    After HP repairs your notebook, you will continue to be covered by the HP Limited Warranty Service Enhancement program for 24 months after the start of your original standard limited warranty, or 90 days after receiving your free repair, whichever is later.
Service
After HP receives your notebook PC, HP will use its best efforts to repair and ship your notebook to you within 10 to 14 business days.
Contacting HP
To contact HP in North America call 1-866-671-7362 from 6:00 am to 11:00 pm MST, 7 days a week.

Click here or paste the following link in your browser.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&dlc=en&cc=us&lang=en&product=1842189

Water & Toys. Kody’s Perfect day.

May 31, 2009 by yourcomputerfriends
Kody enjoys his pool and toys.

Kody enjoys his pool and toys.

Battery Recall – HP & Compaq laptops

May 15, 2009 by yourcomputerfriends

The following models have battery issues which can overheat, rupture and catch fire.

HP and Compaq Notebook model numbers

You can call HP at (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday to check your model and arrange for a replacement.

Scramble Virus

May 15, 2009 by yourcomputerfriends

YUCK this one is SUPER BAD. A RELOAD is probably in your future. Spreads via network, flash drive – ugly.

Used PC Inventory – 5/14/09

May 14, 2009 by yourcomputerfriends

Dell Optiplex

Dell Optiplex

Used PC Inventory – 5/14/09

 

 

 

 

$200.00

Dell Dimension 3000

2.8 GHz Pentium IV processor

512  RAM

40G Hard Drive

CD RW

XP Home SP3

 

$250.00

Dell Dimension 4550

2.53 GHz Pentium IV processor

1G RAM

60G Hard Drive

DVD ROM CD RW

 

 

Dell Optiplex 320   $285.00

 

80GB Hard Drive

Pent. IV 3.2 GHz processor

512 RAM (upgradeable)

XP Home

DVD/CD Read/Write Drive

Fresh install of Windows XP

17″ Flat Panel Monitor

Keyboard & Mouse

Internet Ready

 

Antec – Customer Built PC  $240.00

80G Hard Drive

1.8 GHz Processor

1G RAM

XP Pro

CD-RW Drive

17” Monitor, keyboard + mouse

Internet ready